These Terms of Service ("Terms") govern your use of Campbell-Jones Apartments’ short-term rental services. By using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, you may not use our services.
1. Booking and Reservations
Reservation Agreement: When you make a reservation through our partner platforms, you enter into a binding agreement with the host for the specified dates and terms.
Booking Confirmation: Your reservation is confirmed once payment is received and you receive a confirmation email with details of your booking.
2. Payment and Fees
Payment: Payment is required at the time of booking unless otherwise stated. We accept payment through our partner web sites.
Fees: Additional fees, such as cleaning fees or security deposits, may apply and will be clearly outlined during the booking process.
3. Cancellation and Refunds
Cancellation Policy: Each listing may have its own cancellation policy, which will be provided to you before booking. It is your responsibility to review and understand the cancellation policy for your reservation.
Refunds: Refunds are subject to the cancellation policy of the host. Refunds may be issued in accordance with the host's policy if the cancellation meets the specified criteria.
4. Guest Responsibilities
Property Care: You are responsible for treating the property with care and respect. Any damage caused during your stay may result in additional charges.
Compliance with Rules: You agree to comply with any rules or guidelines provided by the host or outlined in the listing description.
5. Host Responsibilities
Accurate Listing: Hosts are responsible for providing accurate and up-to-date information about their property, including amenities, rules, and availability.
Guest Communication: Hosts agree to communicate promptly and effectively with guests regarding their reservation, check-in instructions, and any other relevant details.
6. Dispute Resolution
Disputes: In the event of a dispute between a host and a guest, we encourage both parties to communicate and resolve the issue amicably. If a resolution cannot be reached, our partner platform may provide mediation or arbitration services.
7. Limitation of Liability
Disclaimer: Campbell-Jones Apartments is not responsible for any loss, damage, injury, or inconvenience incurred during your stay. We recommend that guests obtain appropriate insurance coverage for their trip.
8. Changes to Terms
Updates: We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website or app.
9. Contact Information
Questions: If you have any questions or concerns about these Terms, please contact us at 877.999.3366.
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